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2. Terms of delivey and payment
2.1. Payment
Customers that are not german residents can do the payment by paypal
or creditcard only.
2.2. Further information concerning deliveries
Transport costs and Insurance
The purchased goods travel on buyers risk.
Minimum order amount
No minimum. In case you agree upon the calculated transport costs,
we will send you the number od sauna suits desired, independantly
of the order amount.
Do you live in the EU ?
In this case, you would have to pay the German VAT, which amounts
to 16% at the moment. If you are an owner of a company within the
EU and have a valid VAT-number, please give the number in the orderform
order by fax.
Do you live outside the EU ?
In this case, the German VAT is automatically deducted from the
total amount of the invoice.
Returns
We prefer to Exchange items that do not fit rather than have products
simply Returned. · Customers wishing to Exchange or Return a sauna
suit should first e-mail and discuss alternative solutions (i.e.,
replacing just a sweater or just a trouser).
Items can be returned for a full refund within 14 days - just return
your items in the original package along with your receipt and return
to the address above "Attention: Returns". Your refund will be processed
less any shipping charges within 7 business days. We are not responsible
for return shipments which do not reach our return department. Please
handle the product with care and use safe packaing; we are not responsible
for return shipments which do not reach our return department in
good condition.
Cancel
an order
If you wish to cancel an order after it has been placed, you must
do so IN WRITING, by e-mail to within 24 hours of placing your order.
We cannot guarantee your order will be canceled after 24 hours.
If your item has already been sent or is in process from another
location, you may decline to accept the order when delivered, however,
you will still be charged for all shipping charges when the item
is returned. To summarize: IF YOU NEED TO CANCEL, DO IT IN WRITING
IMMEDIATELY!
3. Liability
Our liability is for the quality of the material only. We do not
guarantie that the sauna suit or other product can be used for a
special purpose or in a special way.
We are not liable for any extensive use or missuse of the product.
An instruction leavelet comes with every product. Read the instructions
carefully and follow direction accordingly. If the leavlet is missing
do not use the product. Ask us to send a new leavlet. The seller,
its owners, affiliates, employees and distributors will not be responsible
for any negligent acts by the end user.
4.
Privacy policy
We
NEVER share or sell any personal, mail or phone information with
any other companies. All information is for the exclusive use of
the seller and is kept private at all times
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